Front Desk Guest Experience Lead (Weekend Shifts)

By Landmark; Summit (NJ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dining Discounts

Career Growth Opportunities

Job summary

By Landmark invites applications for a Front Desk Attendant at Albion Summit. You will greet guests, check them in, answer questions, and coordinate with hotel teams to ensure a seamless stay.

The role requires 1–2 years in customer service or hospitality, a friendly personality, and the ability to multitask in a fast-paced environment. Weekend availability is required, with shifts including mornings or evenings.

Qualifications

• 1–2 years of customer service or hospitality experience preferred.
• Must be available to work weekends and holidays (morning or evenings).
• Strong ability to multitask and stay detail-oriented.
• Excellent verbal and written communication skills.

Responsibilities

• Greets and registers guests and settles accounts at check-out.
• Registers guests, makes and modifies reservations, and handles concierge duties.
• Provides attentive, courteous service to all guests to maximize occupancy.
• Maintains attendance per hotel standards and schedules.
• Complies with property policies for safe operations.
• Handles information requests, mail, and messages efficiently.
• Operates Front Desk computer system and processes logins.
• Delivers guest items and maintains knowledge of amenities and events.

Skills

Customer service

Hospitality

Problem solving

Multitasking

Communication

Microsoft Office

Tools

Microsoft Office

Job description

By Landmark invites applications for a Front Desk Attendant at Albion Summit. You will greet guests, check them in, answer questions, and coordinate with hotel teams to ensure a seamless stay.

The role requires 1–2 years in customer service or hospitality, a friendly personality, and the ability to multitask in a fast-paced environment. Weekend availability is required, with shifts including mornings or evenings.