Front Desk Guest Experience Lead – Part-Time

Park Hyatt Los Cabos at Cabo del Sol; Charlotte (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free room nights

Discounted room rates

Medical, dental, vision insurance

401K with company match

Paid vacation and sick days

Tuition reimbursement

Employee stock purchase plan

Retail discounts

Job summary

Park Hyatt Los Cabos at Cabo del Sol is seeking a Front Office Associate to greet guests, check them in, and communicate available hotel services. This on-site role emphasizes guest engagement and accuracy in payments while upholding Hyatt standards.

The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to manage weekend shifts in a busy hotel setting in Charlotte, NC. Prior hospitality experience is valued.

Qualifications

• Customer service mindset with guest-first attitude.
• Refined verbal and written communication skills.
• Ability to stand for long periods and work in a fast-paced hotel environment.

Responsibilities

• Front Office associates handle guest registration and convey hotel services and promotions.
• Serve as the face of Hyatt, ensuring a welcoming guest experience and smooth check-in/out.
• Assist with payments processing and respond to guest inquiries.

Skills

Customer service

Verbal communication

Written communication

Guest interaction

Job description

Park Hyatt Los Cabos at Cabo del Sol is seeking a Front Office Associate to greet guests, check them in, and communicate available hotel services. This on-site role emphasizes guest engagement and accuracy in payments while upholding Hyatt standards.

The ideal candidate will have strong communication skills, a friendly demeanor, and the ability to manage weekend shifts in a busy hotel setting in Charlotte, NC. Prior hospitality experience is valued.