Front Desk & Guest Experience Lead

Universal Nissan; Orlando (FL); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Employee discounts

Job summary

Universal Nissan‑Hyundai‑Genesis in Orlando is seeking a friendly receptionist for a full‑time role. You will greet guests, direct them to the right contacts, maintain a guest log, and support sales consultants with guest sheets and license copies.

This position emphasizes customer service, organization, and reliable daily operations at the showroom. The ideal candidate has strong communication skills, basic computer knowledge, and hands‑on experience with office equipment.

Qualifications

• High school diploma or equivalent.
• Detail oriented and organized.
• Great Customer Service.
• Basic computer knowledge and appropriate software proficiency, good typing ability.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Hands-on experience with office equipment (e.g. computer, fax machines and printers).
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.

Responsibilities

• Greet and welcome guests as soon as they arrive at the showroom.
• Direct guest to the appropriate person and office.
• Maintain guest log.
• Assist sales consultants by preparing guest sheets and keeping copies of guest's license.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Update calendars and schedules.
• Other duties, as assigned.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Office software proficiency

Typing ability

Basic computer knowledge

Office equipment usage

Job description

Universal Nissan‑Hyundai‑Genesis in Orlando is seeking a friendly receptionist for a full‑time role. You will greet guests, direct them to the right contacts, maintain a guest log, and support sales consultants with guest sheets and license copies.

This position emphasizes customer service, organization, and reliable daily operations at the showroom. The ideal candidate has strong communication skills, basic computer knowledge, and hands‑on experience with office equipment.