Showroom Guest Experience Specialist

Pamal Broadcasting; City of Albany (NY); Presencial; USD 36.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Medical

Dental

401k w/employer match

FSA

HSA

Guardian life insurance

Aflac supplemental insurance

Telemedicine

Descripción de la vacante

Destination Nissan in Albany, NY is seeking a full-time front desk receptionist to greet guests, manage check-in, and connect customers with the sales team. You will be the first impression for visitors and play a key role in delivering a warm, professional showroom experience.

The role requires at least 2 years of customer service, reliability for Saturdays, and neat appearance. Benefit options include health, dental, 401k with match, and other employer-sponsored programs.

Formación

• 2 years customer service experience.
• Available to work Saturdays as needed.
• Computer Software knowledge.
• Prior Dealership experience is a plus!
• Ability to stay focused on the entrance doors and acknowledge customers.
• Must maintain a clean, well-groomed appearance that aligns with corporate showroom standards.
• Ability to stay calm, multitask, and maintain a pleasant composure in a high customer volume fast paced environment.

Responsabilidades

• Represent the company and its brand in a professional and welcoming manner.
• Warmly welcome every guest as they enter the showroom and create a positive first impression.
• Check-in guests efficiently and accurately.
• Gather basic information about each guest and understand the reason for their visit.
• Seamlessly connect guests with the appropriate salesperson or team member.
• Hands out brochures and other information to customers.
• Serves as a telephone and clerical back-up.
• Communicate clearly and professionally with customers and staff.
• Maintain a friendly, approachable, and professional presence throughout the shift.
• Keep the showroom clean, organized, tidy, and presentable at all times.
• Maintain strong situational awareness paying attention to guests entering the showroom, customer needs, and overall showroom activity.
• Monitor the flow of guests and proactively assist when someone appears to need help.
• Support the sales team by ensuring guests are greeted promptly and directed appropriately.
• Assist with general showroom organization and other tasks as needed.

Conocimientos

Customer service

Herramientas

Computer Software knowledge

Descripción del empleo

Destination Nissan in Albany, NY is seeking a full-time front desk receptionist to greet guests, manage check-in, and connect customers with the sales team. You will be the first impression for visitors and play a key role in delivering a warm, professional showroom experience.

The role requires at least 2 years of customer service, reliability for Saturdays, and neat appearance. Benefit options include health, dental, 401k with match, and other employer-sponsored programs.