Hotel Front Desk & Guest Experience Specialist

Hireology; Vaughn (NM); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401K

Benefits package

Job summary

TRAVELODGE AND PENNY'S DINER OF VAUGHN, NM is seeking a Front Desk Agent for both full-time and part-time roles. The ideal candidate will greet guests, manage check-ins/outs, and handle reservations while providing local recommendations.

Requirements include a high school diploma and knowledge of Microsoft Office; experience with an IHG branded hotel is highly desired. Competitive benefits and a supportive team environment are offered.

Qualifications

• High School diploma or equivalent required.
• Experience with an IHG branded hotel highly desired.
• Strong guest service and communication skills.
• Ability to manage time and multitask effectively.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Skills

Guest service

Time management

Communication skills

Education

High School diploma or equivalent

Tools

Reservations system

Microsoft Office

Job description

TRAVELODGE AND PENNY'S DINER OF VAUGHN, NM is seeking a Front Desk Agent for both full-time and part-time roles. The ideal candidate will greet guests, manage check-ins/outs, and handle reservations while providing local recommendations.

Requirements include a high school diploma and knowledge of Microsoft Office; experience with an IHG branded hotel is highly desired. Competitive benefits and a supportive team environment are offered.