Front Desk Concierge – Senior Living

AlleyCorp; Andover (MA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid holidays and PTO

Anniversary rewards for Full Time

Annual Scores Reward for Full Time

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living in Andover, MA is seeking a Receptionist to manage front-desk operations and guest relations. You will answer phone lines, greet visitors, handle messages, and coordinate reservations with a friendly, professional demeanor.

The role requires a high school diploma (GED acceptable) and the ability to perform basic clerical duties. Training is provided; schedule may vary, and benefits accompany the position.

Qualifications

• High school diploma or GED; or 1–3 years related experience and/or training; or equivalent combination of education and experience.
• Basic First Aid and CPR certification where required.
• Must successfully complete all specified training programs.
• Able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; present information clearly to individuals or small groups.
• Able to operate telephone, emergency call system, monitoring board, photocopier; work varied schedules and shifts.

Responsibilities

• Answers incoming telephone calls in a cheerful, marketing oriented way and forwards callers to the appropriate personnel.
• Retrieves messages from voice mail and forwards to appropriate staff.
• Takes and delivers messages or transfers calls when necessary.
• Provides general information about the community and directions to visitors.
• Welcomes on-site visitors and coordinates guestroom reservations.
• Manages mail, deliveries, and publication routing; maintains office supplies.

Skills

Customer service

Phone etiquette

Multitasking

Reading comprehension

Education

High School Diploma or GED

Job description

Atria Senior Living in Andover, MA is seeking a Receptionist to manage front-desk operations and guest relations. You will answer phone lines, greet visitors, handle messages, and coordinate reservations with a friendly, professional demeanor.

The role requires a high school diploma (GED acceptable) and the ability to perform basic clerical duties. Training is provided; schedule may vary, and benefits accompany the position.