Front Desk & Guest Experience Coordinator

Atria Senior Living; Bay Shore (NY); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual anniversary rewards (Full Time)

Annual Scores Reward $500 (Full Time)

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living in Bay Shore, NY is seeking a motivated team member for a clerical/guest services oriented role. You will greet visitors, manage calls, coordinate reservations, handle mail and supplies, and support residents and staff with daily administrative tasks.

Qualifications include a high school diploma or GED, basic First Aid/CPR where required, and ability to read and write simple communications.

Qualifications

• High school diploma or GED or equivalent experience.
• Basic First Aid and CPR certification where required.
• Able to read and comprehend simple instructions, short correspondence, and memos.
• Able to write simple correspondence and present information clearly.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing-oriented way and transfer to appropriate staff.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Take and deliver messages or transfer calls to voicemail when needed.
• Provide callers with community information, address, directions and staff contacts.
• Greet on-site visitors and coordinate guestroom reservations.
• Maintain appointment calendars including transportation and beauty calendars.
• Handle mail and publications routing and maintain office supplies.
• Collect rent checks and assist with bookkeeping information.

Skills

Customer service

Communication skills

Reading comprehension

Basic math

Education

High school diploma or GED

Job description

Atria Senior Living in Bay Shore, NY is seeking a motivated team member for a clerical/guest services oriented role. You will greet visitors, manage calls, coordinate reservations, handle mail and supplies, and support residents and staff with daily administrative tasks.

Qualifications include a high school diploma or GED, basic First Aid/CPR where required, and ability to read and write simple communications.