Front Desk Guest Experience Concierge

Lm Services Corporation; St. Louis (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

LM Services is seeking a Front Desk Agent to warmly welcome guests, register arrivals, and close out guest accounts at check-out with accuracy and courtesy, delivering prompt service at all times.

You will input guest data into the computer system, handle payments and currency exchanges, answer inquiries about local attractions and hotel facilities, and coordinate with other hotel staff to ensure a smooth, enjoyable stay for every guest.

Qualifications

• Experience in guest services or hospitality preferred.
• Ability to handle cash and make change.
• Detail-oriented with data entry accuracy.

Responsibilities

• Greet guests and register arrivals.
• Input guest data and complete check-in/out.
• Answer phones within three rings and relay messages.
• Handle payments and balance a house bank.
• Provide information on local attractions and hotel facilities.

Skills

Customer service

Multitasking

Communication skills

Reception experience

Tools

Calculator

Computer systems

Job description

LM Services is seeking a Front Desk Agent to warmly welcome guests, register arrivals, and close out guest accounts at check-out with accuracy and courtesy, delivering prompt service at all times.

You will input guest data into the computer system, handle payments and currency exchanges, answer inquiries about local attractions and hotel facilities, and coordinate with other hotel staff to ensure a smooth, enjoyable stay for every guest.