Front Desk & Guest Experience Associate (Part-Time)

Fitness Formula Clubs (FFC); Chicago (IL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Dental insurance

Vision insurance

401K company match

Discounts on certifications

FCU courses access

Job summary

Fitness Formula Clubs (FFC) on Chicago's Gold Coast is seeking a Front Desk Attendant who is outgoing, reliable, and coachable. You will greet visitors, check-in members, and support the Membership Department while upholding FFC's values in a clean, safe environment.

The role is part-time, Sunday 12-3pm, with benefits including Dental and Vision through BCBS of Illinois, 401K with company match, and discounts on certifications. Complimentary club access and other perks round out the package.

Responsibilities

• Greet members by name and create a great first impression of the club
• Check-in members and guests to the club
• Act as liaison between current and prospective members and Membership Department
• Answer incoming calls professionally
• Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
• Perform opening and closing functions regarding the front desk
• Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
• Attend all required department and club staff meetings
• Provide a clean, safe and healthy environment for members, guests, and co-workers

Job description

Fitness Formula Clubs (FFC) on Chicago's Gold Coast is seeking a Front Desk Attendant who is outgoing, reliable, and coachable. You will greet visitors, check-in members, and support the Membership Department while upholding FFC's values in a clean, safe environment.

The role is part-time, Sunday 12-3pm, with benefits including Dental and Vision through BCBS of Illinois, 401K with company match, and discounts on certifications. Complimentary club access and other perks round out the package.