Front Desk & Guest Experience Ambassador

Sandpiper Property Mgt; Denver (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid meal break

Job summary

Sandpiper Property Management, LLC (SPM) is seeking a Guest Services Ambassador (GSA) in Denver, CO to be the hotel's essential face and primary contact for guests. You will master front desk operations, deliver excellence, and support all core hotel functions across departments including reservations and laundry.

This role emphasizes guest experience, efficiency, accuracy, and safety, with responsibilities spanning check-ins, move-outs, renewals, tours, and sales events.

Qualifications

• Experience in hospitality or front desk roles.
• Ability to greet guests warmly and resolve issues calmly.

Responsibilities

• Provide exceptional guest experience and greet guests.
• Coordinate front desk operations including check-ins and reservations.
• Ensure safety and compliance within the building and public spaces.
• Document work activity and follow company policies.

Skills

Front desk operations

Guest relations

Conflict management

Job description

Sandpiper Property Management, LLC (SPM) is seeking a Guest Services Ambassador (GSA) in Denver, CO to be the hotel's essential face and primary contact for guests. You will master front desk operations, deliver excellence, and support all core hotel functions across departments including reservations and laundry.

This role emphasizes guest experience, efficiency, accuracy, and safety, with responsibilities spanning check-ins, move-outs, renewals, tours, and sales events.