Front Desk Guest Experience Agent - Part-Time (Asheville)

Biltmore Workforce Management; Asheville (NC); Sur place; USD 19 000 - 28 000; Temps partiel

Résumé du poste

Biltmore is seeking a Village Hotel Front Desk Agent in Asheville, NC. This part-time role averages 20–29 hours per week with starting pay at $17.09 per hour. You will warmly greet guests, manage check-ins/outs, and assist with reservations for tours, dining, and activities.

Strong communication and hospitality skills are essential. The position requires availability for varied shifts, including weekends and holidays, and comfort with using PMS and ticketing systems to ensure a world-class guest

Qualifications

• High school diploma required or equivalent.
• Experience in guest service or hospitality preferred.
• Excellent communication and interpersonal skills.

Responsabilités

• Handle daily check-ins and check-outs with accuracy and courtesy.
• Assist guests with reservations, tickets, and information about estate activities.
• Maintain registration records and input guest data into PMS.
• Provide friendly, proactive service and upsell experiences when appropriate.
• Support other front desk activities as needed.

Connaissances

Guest service

Interpersonal skills

Written/verbal communication

Microsoft Office

Formation

High school diploma

Outils

Microsoft Office

Description du poste

Biltmore is seeking a Village Hotel Front Desk Agent in Asheville, NC. This part-time role averages 20–29 hours per week with starting pay at $17.09 per hour. You will warmly greet guests, manage check-ins/outs, and assist with reservations for tours, dining, and activities.

Strong communication and hospitality skills are essential. The position requires availability for varied shifts, including weekends and holidays, and comfort with using PMS and ticketing systems to ensure a world-class guest