Front Desk Guest Experience Agent — Cruise Perk

Holland America-Princess (Holland America Dawson City Inn); Fairbanks (AK); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Free cruise after first season

Referral rewards

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

Holland America-Princess (Holland America Dawson City Inn) is seeking a Front Desk Clerk in Fairbanks, Alaska. You will be the first point of contact for guests, delivering exceptional service during check-in and check-out and ensuring smooth arrivals and departures.

Ideal candidates excel in clear communication, multitasking in a fast-paced environment, and paying attention to detail while coordinating with other hotel operations.

Qualifications

• Customer service experience preferred.
• Strong communication and multitasking in fast-paced environments.

Responsibilities

• Serve as first point of contact for guests and check-in/out processes.
• Maintain attention to detail and high level of accuracy in guest services.

Job description

Holland America-Princess (Holland America Dawson City Inn) is seeking a Front Desk Clerk in Fairbanks, Alaska. You will be the first point of contact for guests, delivering exceptional service during check-in and check-out and ensuring smooth arrivals and departures.

Ideal candidates excel in clear communication, multitasking in a fast-paced environment, and paying attention to detail while coordinating with other hotel operations.