Front Desk Expert — ENT Clinic Patient Care

Cook Children's Medical Center; Fort Worth (TX); Vor Ort; USD 27.000 - 37.000; Vollzeit

Zusammenfassung

Cook Children\'s Medical Center in Fort Worth (Dodson Medical Office Building) is seeking a Medical Receptionist to greet patients and manage front-desk operations for the Ear Nose Throat Clinic. The role emphasizes friendly patient interactions, efficient intake, and accurate scheduling and billing processes.

The position requires a high school diploma or equivalent and customer service experience. You will learn insurance plans and medical terminology while supporting clinic operations in a

Qualifikationen

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Aufgaben

• Greet patients and establish a friendly in-take and check-out encounter.
• Manage patient flow and answer phones promptly and courteously.
• Schedule, register, bill and collect payments for clinic patients.
• Learn and understand diversified insurance plans and medical terminology.
• Support staff coverage as needed and adapt to changes in staffing and patient volumes.

Kenntnisse

Interpersonal skills

Communication skills

Stress management

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Cook Children\'s Medical Center in Fort Worth (Dodson Medical Office Building) is seeking a Medical Receptionist to greet patients and manage front-desk operations for the Ear Nose Throat Clinic. The role emphasizes friendly patient interactions, efficient intake, and accurate scheduling and billing processes.

The position requires a high school diploma or equivalent and customer service experience. You will learn insurance plans and medical terminology while supporting clinic operations in a