Medical Receptionist - ENT Clinic

Cook Children's Health Care System; Fort Worth (TX); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Cook Children’s Health Care System seeks a Medical Receptionist to greet patients, manage intake and checkout encounters, and support scheduling, registration, and billing with strong communication skills. The role requires adapting to fluctuating staffing levels and patient volumes while learning diverse insurance plans and medical terminology.

The position emphasizes excellent customer service, professional interaction, and the ability to maintain a positive front-desk presence in a busy

Qualifications

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsabilités

• Greet patients and manage friendly intake and checkout encounters.
• Handle scheduling, registration, billing and payment collection.
• Adapt to staffing levels and patient volumes.
• Learn diversified insurance plans and medical terminology.

Connaissances

Interpersonal skills

Communication skills

Maturity under pressure

Formation

High School graduate or equivalent

Description du poste

The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience:

• High School graduate or equivalent required.
• Customer service experience required.

Knowledge, Skills & Abilitie s:

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.