Medical Receptionist - ENT Clinic

Cook Children's Medical Center; Fort Worth (TX); On-site; USD 27,000 - 37,000; Full time

Job summary

Cook Children\'s Medical Center in Fort Worth (Dodson Medical Office Building) is seeking a Medical Receptionist to greet patients and manage front-desk operations for the Ear Nose Throat Clinic. The role emphasizes friendly patient interactions, efficient intake, and accurate scheduling and billing processes.

The position requires a high school diploma or equivalent and customer service experience. You will learn insurance plans and medical terminology while supporting clinic operations in a

Qualifications

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

Responsibilities

• Greet patients and establish a friendly in-take and check-out encounter.
• Manage patient flow and answer phones promptly and courteously.
• Schedule, register, bill and collect payments for clinic patients.
• Learn and understand diversified insurance plans and medical terminology.
• Support staff coverage as needed and adapt to changes in staffing and patient volumes.

Skills

Interpersonal skills

Communication skills

Stress management

Education

High School diploma or equivalent

Job description

Location: Dodson Medical Office Building

Department: Ear Nose Throat Clinic

Shift: First Shift (United States of America)

Standard Weekly Hours: 40

Summary: The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient's visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology.

Education & Experience:

• High School graduate or equivalent required.
• Customer service experience required.

Knowledge, Skills & Abilitie s:

• Exhibit good interpersonal and communication skills.
• Maturity to withstand pressure that may arise in relation to the public and physician.

About Us:

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.