Patient Concierge & Front Desk – Otolaryngology

Elevate ENT Partners; Dallas (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

Opportunities for growth

Job summary

Elevate ENT Partners in Dallas is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first contact for patients and visitors, greeting them warmly and guiding them through check-in and check-out.

In addition to welcoming guests, you will schedule appointments, manage patient records, answer calls, and collaborate with physicians and clinic staff to ensure a smooth, patient-centered experience.

Qualifications

• Front desk experience in healthcare preferred.
• Ability to schedule and manage patient records.
• Excellent communication and organization.

Responsibilities

• Greet patients and visitors and verify information.
• Schedule appointments and manage check-in/out.
• Answer phones and direct calls; maintain patient records.
• Collaborate with physicians and staff to ensure smooth flow.

Skills

Customer service

Phone etiquette

Scheduling appointments

Medical front desk

Education

High School diploma or equivalent

Job description

Elevate ENT Partners in Dallas is seeking a friendly Medical Front Desk professional to join our Otolaryngology practice. You will be the first contact for patients and visitors, greeting them warmly and guiding them through check-in and check-out.

In addition to welcoming guests, you will schedule appointments, manage patient records, answer calls, and collaborate with physicians and clinic staff to ensure a smooth, patient-centered experience.