Front Desk Medical Receptionist – Cardiology Clinic

Texas Health Resources, Inc.; Fort Worth (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401k

PTO

Medical Insurance

Dental Insurance

Paid Parental Leave

Tuition Reimbursement

Student Loan Repayment

Job summary

Texas Health Resources, Inc. is seeking a friendly Medical Office Receptionist for the Heart & Lung Surgical Specialists Clinic in Fort Worth. You will check in patients, verify insurance, collect payments, and support a fast-paced clinic environment.

Responsibilities include handling phone calls, scheduling, preparing charts, and ensuring compliance with clinic policies. Previous front-office experience is preferred; strong communication and detail orientation are essential.

Qualifications

• High School Diploma or equivalent (required).
• 6+ months Medical Front Office experience in a Clinic (preferred).
• Experience in Medical Insurance Verification, Eligibility Checks, and Payment Collections (preferred).
• Six months Business Office Customer Service experience (preferred).
• Be an outgoing individual with a friendly attitude.
• Have strong attention to detail.
• Be able to multi-task front desk job responsibilities for a busy clinic.
• Must have outstanding communication, interpersonal, customer service, and organizational skills.
• Have knowledge of insurance authorization/billing requirements.
• Have demonstrated strong customer service and communication skills.
• Have organizational and time management skills.
• Be proficient computer skills.
• Have knowledge of clinic procedures and regulatory requirements.
• Possess a strong work ethic and a high level of professionalism.
• Be a team player who handles multiple projects simultaneously in a fast-paced environment

Responsibilities

• Delivers care to patients utilizing the Medical Office Receptionist Process.
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

Skills

Outgoing personality

Strong communication

Customer service

Attention to detail

Multi-tasking

Computer skills

Education

High School Diploma or equivalent

Job description

Texas Health Resources, Inc. is seeking a friendly Medical Office Receptionist for the Heart & Lung Surgical Specialists Clinic in Fort Worth. You will check in patients, verify insurance, collect payments, and support a fast-paced clinic environment.

Responsibilities include handling phone calls, scheduling, preparing charts, and ensuring compliance with clinic policies. Previous front-office experience is preferred; strong communication and detail orientation are essential.