Front Desk & Executive Support Specialist

OTR Solutions; Roswell (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

OTR Solutions is seeking a Front Desk Administrator to be the welcoming first impression for visitors, candidates, clients, vendors, and employees. The role emphasizes exceptional guest experience, strong communication, and seamless office support.

Responsibilities include greeting guests, managing inquiries, and coordinating meetings and travel, while assisting executives and maintaining smooth office operations. A bachelor’s degree and 2+ years in hospitality or office admin are preferred.

Qualifications

• 2+ years of experience in hospitality, office administration, executive support, reception, or a customer-facing professional environment.
• Exceptional verbal and written communication skills.
• Professional presence and polished demeanor.
• Strong organizational skills with the ability to manage multiple priorities.

Responsibilities

• Serve as the primary point of contact for visitors, candidates, clients, and vendors.
• Greet guests and ensure they are connected with the appropriate employee or department.
• Manage incoming calls and emails with professionalism and urgency.
• Maintain a clean, organized, and presentation-ready reception area at all times.
• Provide administrative support to members of the executive leadership team.
• Assist with meeting coordination, scheduling, travel logistics, and special projects as needed.
• Prepare documents, presentations, reports, and correspondence using Microsoft Office.
• Handle confidential and sensitive information with discretion and professionalism.
• Support leadership initiatives and company-wide projects as assigned.
• Manage incoming and outgoing mail, packages, and office supply inventories.
• Assist with employee onboarding logistics and office setup.

Skills

Hospitality experience

Office administration

Communication skills

Organizational skills

Customer-facing

Education

Bachelor's degree

Tools

Microsoft Office

Job description

OTR Solutions is seeking a Front Desk Administrator to be the welcoming first impression for visitors, candidates, clients, vendors, and employees. The role emphasizes exceptional guest experience, strong communication, and seamless office support.

Responsibilities include greeting guests, managing inquiries, and coordinating meetings and travel, while assisting executives and maintaining smooth office operations. A bachelor’s degree and 2+ years in hospitality or office admin are preferred.