Front desk Dental Receptionist and Insurance Verification

ANGEL N DIAZ-NORRMAN DDS PA; Miami (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

On-the-job training

Job summary

ANGEL N DIAZ-NORRMAN DDS PA in Miami, FL is seeking a bilingual Dental Receptionist (English/Spanish) to join our periodontal front desk team. This in-person role handles patient greetings, scheduling, insurance verification, and records management in a fast-paced medical office.

The ideal candidate is organized, detail-oriented, and capable of multitasking while maintaining patient confidentiality under HIPAA.

Qualifications

• Fluency in English and Spanish required.
• High school diploma or equivalent.
• Dental/medical front-desk experience preferred.
• Strong organizational, administrative, and planning skills.
• Excellent communication and documentation skills.
• Strong computer and information technology skills.
• Meticulous attention to detail.
• Ability to multitask and work under pressure.
• Calm, appropriate response to urgent situations.
• Discretion with confidential information.

Responsibilities

• Greet and assist patients in person and by telephone.
• Answer phone calls professionally and courteously.
• Schedule and coordinate patient appointments.
• Verify patient insurance benefits.
• Assist doctors, staff, visitors, and patients as needed.
• Maintain accurate patient records and documentation.
• Assist with front-office duties as assigned.
• Protect patient, doctor, and staff information per HIPAA regulations.

Skills

Bilingual English/Spanish

Organizational skills

Administrative skills

Communication skills

Documentation skills

IT/computer skills

Multitasking under pressure

Discretion with confidential info

Education

High school diploma or equivalent

Job description

Benefits

401(k) matching

Health insurance

Paid time off

Bilingual Dental Receptionist – Periodontal Office

Angel Diaz-Norrman, D.D.S., P.A. Location: Miami, FL 33165 Job Type: Full-time or Part-time Work Location: In person

About Our Office

Angel Diaz-Norrman, D.D.S., P.A. is a busy periodontal practice in Miami dedicated to providing compassionate, professional care to our patients. We are seeking a dependable, organized, and bilingual English/Spanish Dental Receptionist to join our front office team.

Our office offers

A safe and professional work environment

On-the-job training

A rewarding opportunity to support patients and healthcare professionals

Opportunities for full-time and part-time employment

Position Summary

The Dental Receptionist will serve as the first point of contact for our patients and visitors. The ideal candidate is compassionate, discreet, detail-oriented, and able to manage multiple responsibilities in a fast-paced medical office.

Responsibilities

Greet and assist patients in person and by telephone

Answer phone calls professionally and courteously

Schedule and coordinate patient appointments

Verify patient insurance benefits

Assist doctors, staff, visitors, and patients as needed

Maintain accurate patient records and documentation

Assist with patient admissions and treatment procedures according to established protocols

Respond appropriately to patient concerns and emergencies

Maintain front-desk supplies, equipment, and repair requests

Follow office policies, procedures, and established protocols

Protect patient, doctor, and staff information in accordance with HIPAA regulations

Maintain confidentiality of all sensitive information

Perform other front-office duties as assigned

Qualifications

Fluency in both English and Spanish is required

High school diploma or equivalent required

Previous dental or medical front-desk experience preferred

Strong organizational, administrative, and planning skills

Excellent communication and documentation skills

Strong computer and information technology skills

Meticulous attention to detail

Ability to multitask and work effectively under pressure

Ability to respond calmly and appropriately to urgent situations

Professional, compassionate, dependable, and patient-focused

Ability to exercise discretion when handling confidential information

Passion for providing excellent healthcare service

Preferred Experience

Dental front desk: 1 year preferred

Experience with insurance verification and appointment scheduling preferred

Benefits

401(k) matching

Health insurance

On-the-job training