Front Desk Dental Assistant — Weekday Schedule & Growth

Heartland Dental LLC; Apollo Beach (FL); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

PTO

Daily Pay

Job summary

Heartland Dental LLC is seeking a Front Office Business Assistant for the Apollo Beach, FL area. The role focuses on greeting patients, handling front desk tasks, and coordinating with insurance companies to support smooth office operations.

The position requires dental front desk experience, a Monday–Friday schedule (7:30am–5pm), and a commitment to HIPAA privacy and patient confidentiality. Benefits include health insurance, paid holidays, PTO, and daily pay options.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills required.
• HIPAA training and privacy awareness will be required.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression.
• Manage front office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office potential.

Skills

Customer service

Communication skills

Organizational skills

HIPAA training

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Front Office Business Assistant for the Apollo Beach, FL area. The role focuses on greeting patients, handling front desk tasks, and coordinating with insurance companies to support smooth office operations.

The position requires dental front desk experience, a Monday–Friday schedule (7:30am–5pm), and a commitment to HIPAA privacy and patient confidentiality. Benefits include health insurance, paid holidays, PTO, and daily pay options.