Dental Front Office: No Weekends, Collaborative Team

Heartland Dental; Orlando (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Six paid holidays

Paid time off

Daily Pay access

Job summary

Heartland Dental's Modern Smiles Dentistry in Orlando is hiring a Business Assistant to support front office operations. You’ll greet patients, handle phones and email, and help schedule appointments while upholding HIPAA standards.

The role emphasizes teamwork, learning, and a patient-first approach; experience with Dentrix and dental billing is valued. This on-site position offers competitive benefits and opportunities for growth within Heartland Dental’s extensive network.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection awareness.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office tasks: phones, mail, emails, and scheduling.
• Schedule and confirm appointments using Dentrix across providers.
• Process insurance claims, verifications, and follow-ups.
• Post patient payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.

Skills

Customer service

Communication

Organizational skills

Tools

Dentrix

Dental software

Job description

Heartland Dental's Modern Smiles Dentistry in Orlando is hiring a Business Assistant to support front office operations. You’ll greet patients, handle phones and email, and help schedule appointments while upholding HIPAA standards.

The role emphasizes teamwork, learning, and a patient-first approach; experience with Dentrix and dental billing is valued. This on-site position offers competitive benefits and opportunities for growth within Heartland Dental’s extensive network.