Dental Front Desk & Admin Assistant — Growth & Team

Heartland Dental; Winter Haven (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO

Job summary

Heartland Dental in Winter Haven, FL, is hiring two Front Desk Dental Business Assistants to join a newly opened practice (Dental Care at Country Club). The role focuses on welcoming patients, managing front desk tasks, and coordinating with insurance providers.

You will use Dentrix to schedule, verify benefits, post payments, and support office operations. The position offers a stable career path with comprehensive benefits and paid time off.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training compliance and data safeguards.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, insurance communications.
• Use Dentrix for scheduling and records; schedule multiple providers.
• Schedule and confirm appointments; file insurance claims and follow up on benefits.
• Post insurance and patient payments; process accounts receivable.
• Explain treatment plan fees and payment options to patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental in Winter Haven, FL, is hiring two Front Desk Dental Business Assistants to join a newly opened practice (Dental Care at Country Club). The role focuses on welcoming patients, managing front desk tasks, and coordinating with insurance providers.

You will use Dentrix to schedule, verify benefits, post payments, and support office operations. The position offers a stable career path with comprehensive benefits and paid time off.