Front Desk Data Entry Specialist

Norbeck Technologies; Fort Riley (KS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Norbeck Technologies is seeking a reliable Front Desk Data Entry Specialist to support Hanscom AFB. You will manage front desk reception, greet visitors, verify credentials, and handle visitor logs with precision.

The role emphasizes high-accuracy data entry across Air Force databases, proficiency in Microsoft Office, and courteous customer service within a federal government environment. U.S. Citizenship and ability to pass background checks required.

Qualifications

• Education: High School Diploma or GED equivalent (Associate degree preferred).
• Experience: 1–3+ years in administrative support, front desk reception, customer service, or data entry (federal contractor experience preferred).

Responsibilities

• Front Desk & Reception: greet visitors, verify credentials, manage sign-in logs, issue visitor badges.
• Data Entry & Management: input, update, and verify records in Air Force databases and internal spreadsheets.
• Customer Service & Telecommunications: answer multi-line phones, route calls, take messages, assist personnel and guests.
• Mail & Document Control: process mail and digital correspondence; maintain filing systems.
• Security & Privacy: follow DoD guidelines and privacy protections.

Skills

Typing 40-50 WPM

Front desk experience

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Job Title

Front Desk Data Entry Specialist — General Clerk II (Hanscom AFB)

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Company Name

Norbeck Technologies

Work Location

10 Kirkland St., Bldg. 1240, Hanscom AFB, MA 01731 (On-site)

Job Type

Full-Time, Contract (Federal Government Service Contract — Supporting 66th Force Support Squadron)

About Norbeck Technologies

Norbeck Technologies is a premier provider of administrative, technical, and operational solutions to federal, state, and commercial clients. We take pride in delivering outstanding support services, maintaining rigorous security standards, and upholding a culture of accuracy, accountability, and excellence.

Position Summary

Norbeck Technologies is seeking a reliable, detail-oriented Front Desk Data Entry Specialist to support the 66th Force Support Squadron (66 FSS) at Hanscom Air Force Base (Bldg. 1240). In this role, you will serve as the primary face of the squadron—managing front desk reception, greeting base personnel and official visitors, managing visitor logs and access control, answering multi-line phone systems, and maintaining high-accuracy data entry across Air Force electronic databases.

Key Responsibilities

• Front Desk & Reception Operations: Serve as the primary point of contact at Bldg. 1240; greet visitors, verify credentials, manage sign-in logs, and issue visitor badges in accordance with Hanscom AFB security procedures.
• Data Entry & Management: Input, update, and dual-verify records across Air Force electronic databases and internal spreadsheets with zero-error precision.
• Customer Service & Telecommunications: Answer multi-line phone systems, route calls, take accurate messages, and provide routine administrative assistance to base personnel and guests.
• Mail & Document Control: Receive, sort, log, and distribute incoming physical mail and digital correspondence; maintain organized physical and electronic filing systems.
• Security & Privacy Compliance: Adhere strictly to base physical security rules, DoD administrative guidelines, and Privacy Act / Personally Identifiable Information (PII) protections.

Qualifications & Requirements

• Education: High School Diploma or GED equivalent required (Associate degree preferred).
• Experience: 1–3+ years of experience in administrative support, front desk reception, customer service, or data entry (prior DoD, military installation, or federal contractor experience preferred).

Technical Proficiency

• Proficient with Microsoft Office Suite (Excel, Word, Outlook).
• Fast and accurate typing skills (minimum 40–50 WPM).
• Ability to learn specialized government software and tracking databases quickly.

Clearance & Citizenship

• U.S. Citizenship Required.
• Must be able to pass a standard federal background investigation (Public Trust / Installation Suitability Determination) for Hanscom AFB access.
• Resume: Must submit an updated, tailored resume detailing relevant administrative and customer service experience.

Norbeck Technologies is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.