Front Desk Data Entry Specialist

Norbeck Technologies; Lincoln (MA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Norbeck Technologies seeks a reliable Front Desk Data Entry Specialist to support Hanscom AFB. You will greet visitors, verify credentials, manage sign-in logs, and issue badges while maintaining DoD compliance and accurate data entry across Air Force databases.

The role requires a High School Diploma or GED with 1–3+ years in administrative support; proficiency with Microsoft Office and fast typing (40–50 WPM). U.S. citizenship and ability to pass a federal background check are essential.

Qualifications

• High School Diploma or GED required; Associate degree preferred.
• 1–3+ years in administrative support, front desk reception, or data entry.
• Experience with DoD, military installation, or federal contractor environment preferred.
• Proficient with Microsoft Office and fast typing skills.

Responsibilities

• Greet visitors at Bldg. 1240, verify credentials, manage sign-in logs, and issue badges per Hanscom AFB procedures.
• Input and update records across Air Force databases and internal spreadsheets with accuracy.
• Answer multi-line phone system, route calls, and provide routine admin assistance.
• Receive, log, and distribute mail and maintain filing systems.
• Adhere to DoD security guidelines and Privacy Act/PII protections.

Skills

Customer service

Data entry

Reception

Security/compliance

Privacy

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Excel

Word

Outlook

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Title

Front Desk Data Entry Specialist — General Clerk II (Hanscom AFB)

Company Name

Norbeck Technologies

Work Location

10 Kirkland St., Bldg. 1240, Hanscom AFB, MA 01731 (On-site)

Job Type

Full-Time, Contract (Federal Government Service Contract — Supporting 66th Force Support Squadron)

About Norbeck Technologies

Norbeck Technologies is a premier provider of administrative, technical, and operational solutions to federal, state, and commercial clients. We take pride in delivering outstanding support services, maintaining rigorous security standards, and upholding a culture of accuracy, accountability, and excellence.

Position Summary

Norbeck Technologies is seeking a reliable, detail-oriented Front Desk Data Entry Specialist to support the 66th Force Support Squadron (66 FSS) at Hanscom Air Force Base (Bldg. 1240).

In this role, you will serve as the primary face of the squadron—managing front desk reception, greeting base personnel and official visitors, managing visitor logs and access control, answering multi-line phone systems, and maintaining high-accuracy data entry across Air Force electronic databases.

Key Responsibilities

• Front Desk & Reception Operations: Serve as the primary point of contact at Bldg. 1240; greet visitors, verify credentials, manage sign-in logs, and issue visitor badges in accordance with Hanscom AFB security procedures.
• Data Entry & Management: Input, update, and dual-verify records across Air Force electronic databases and internal spreadsheets with zero-error precision.
• Customer Service & Telecommunications: Answer multi-line phone systems, route calls, take accurate messages, and provide routine administrative assistance to base personnel and guests.
• Mail & Document Control: Receive, sort, log, and distribute incoming physical mail and digital correspondence; maintain organized physical and electronic filing systems.
• Security & Privacy Compliance: Adhere strictly to base physical security rules, DoD administrative guidelines, and Privacy Act / Personally Identifiable Information (PII) protections.

Qualifications & Requirements

• Education: High School Diploma or GED equivalent required (Associate degree preferred).
• Experience: 1–3+ years of experience in administrative support, front desk reception, customer service, or data entry (prior DoD, military installation, or federal contractor experience preferred).

Technical Proficiency

• Proficient with Microsoft Office Suite (Excel, Word, Outlook).
• Fast and accurate typing skills (minimum 40–50 WPM).
• Ability to learn specialized government software and tracking databases quickly.

Clearance & Citizenship

• U.S. Citizenship Required.
• Must be able to pass a standard federal background investigation (Public Trust / Installation Suitability Determination) for Hanscom AFB access.
• Resume: Must submit an updated, tailored resume detailing relevant administrative and customer service experience.

Norbeck Technologies is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.