Sales Support Specialist: Smooth Orders & Customer Care

Construction Resources

Tampa (FL)

On-site

USD 42,000 - 54,000

Full time

3 days ago
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Benefits offered by this job

Medical
Dental
Vision
Life and AD&D insurance
Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance

Job summary

Construction Resources is seeking a Sales Support Admin to efficiently handle order entry, scheduling, and customer inquiries. You will liaise with project managers, sourcing, and production teams to ensure on-time delivery and installation services.

The role requires strong organization, attention to detail, and excellent communication skills. Experience in customer service is preferred; bilingual English/Spanish is a plus.

Qualifications

  • High School Diploma or GED required.
  • Strong organizational and multitasking abilities.
  • Excellent verbal and written communication skills.
  • Bilingual English/Spanish is a plus.
  • Prior customer service experience preferred.
  • Proficiency with Microsoft Office Suite required.

Responsibilities

  • Assist project manager with order placement and scheduling.
  • Enter orders in Stone Profits System and track delivery/installation.
  • Coordinate with Sourcing and production teams for product availability.
  • Communicate schedule changes to relevant team members.
  • Handle customer inquiries via calls and emails professionally.
  • Assist with other duties as requested.

Skills

High School Diploma or GED
Organizational skills
Detail-oriented
Communication skills
Bilingual English/Spanish
Customer service experience
MS Office

Education

High School Diploma or GED

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Construction Resources is seeking a Sales Support Admin to efficiently handle order entry, scheduling, and customer inquiries. You will liaise with project managers, sourcing, and production teams to ensure on-time delivery and installation services.

The role requires strong organization, attention to detail, and excellent communication skills. Experience in customer service is preferred; bilingual English/Spanish is a plus.

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