Front Desk & Customer Experience Specialist Auto Dealership

Ed Voyles Automotive Group; Smyrna (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Life Insurance

Disability Insurance

Critical Illness Coverage

401K with Match

Paid Vacation

Paid Holidays

Employee Vehicle Discounts

Job summary

Ed Voyles Kia of Smyrna seeks a friendly, organized receptionist to be the first face and voice customers meet at the dealership. You will greet visitors, route inquiries, and maintain a clean, welcoming front desk while supporting sales and service teams.

The role requires reliable, punctual, and professional communication, basic computer skills, and the ability to multitask in a fast-paced setting. High school diploma or equivalent is required; automotive experience is a plus.

Qualifications

• Front desk or receptionist experience preferred.
• Friendly, professional and able to talk with people all day.
• Clear phone skills and good communication.
• Organized and able to handle a busy front desk.
• Reliable, punctual, and available weekdays/evenings/Saturdays.
• High school diploma or equivalent.

Responsibilities

• Greet customers as they arrive and direct them to sales, service, parts, or finance
• Answer and route calls on a multi-line phone system
• Take messages and make sure they reach the right person
• Keep the showroom front desk and lobby clean and welcoming
• Help with basic administrative tasks like filing, data entry, and scheduling
• Support the sales and service teams as needed

Skills

Customer Service

Front Desk

Phone Skills

Microsoft Office

Data Entry

Time Management

Reliability

Education

High School Diploma

Job description

Ed Voyles Kia of Smyrna seeks a friendly, organized receptionist to be the first face and voice customers meet at the dealership. You will greet visitors, route inquiries, and maintain a clean, welcoming front desk while supporting sales and service teams.

The role requires reliable, punctual, and professional communication, basic computer skills, and the ability to multitask in a fast-paced setting. High school diploma or equivalent is required; automotive experience is a plus.