Dealership Front Desk Specialist — Customer Experience

Victory Automotive Group; Milford (CT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Direct Deposit

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Job summary

Victory Automotive Group is seeking a polite and professional Dealership Receptionist to greet visitors, answer calls, and direct customers to the right department. You will set the tone for the company and provide administrative support as needed.

The ideal candidate has customer service experience, excellent communication skills, and a professional appearance. Availability for evenings and weekends is preferred to support busy hours.

Qualifications

• Customer service experience preferred.
• Available to work evenings and weekends.
• Professional and dependable.
• Safety and customer service oriented.
• Ability to read and comprehend instructions.
• Outstanding communication skills.
• Professional appearance and work ethic.

Responsibilities

• Greets all customers in a warm, sincere, and helpful manner.
• Directs customers to the appropriate department or point-of-contact.
• Manages inbound phone inquiries and routes calls accordingly.
• Coordinates questions and issues with the appropriate department personnel.
• Provides administrative assistance as needed.
• Attends all staff meetings, training, and educational classes as required.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Professional appearance

Basic computer skills

Phone skills

Reading and comprehension

Tools

Phone system

Job description

Victory Automotive Group is seeking a polite and professional Dealership Receptionist to greet visitors, answer calls, and direct customers to the right department. You will set the tone for the company and provide administrative support as needed.

The ideal candidate has customer service experience, excellent communication skills, and a professional appearance. Availability for evenings and weekends is preferred to support busy hours.