Dealership Receptionist — Guest Experience & Growth

East Tennessee Dodge; Crossville (TN); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group is seeking a friendly and reliable Receptionist to join our dealership team in Crossville, TN. You will answer calls, greet visitors, and route inquiries to the appropriate departments while delivering excellent customer service in a fast-paced environment.

The ideal candidate has some front-desk experience, strong communication and organizational skills, and a professional appearance.

Qualifications

• Experience in customer-facing roles preferred.
• Strong communication and interpersonal skills.
• Ability to handle phone and computer systems.

Responsibilities

• Greets all customers in a warm, sincere, and helpful manner
• Directs customers to the appropriate department or point-of-contact
• Manages inbound phone inquiries and routes calls accordingly
• Coordinates questions and issues with the appropriate department personnel
• Provides administrative assistance as needed
• Attends all staff meetings, training, and educational classes as required
• Performs other duties as assigned

Skills

Customer service

Job description

Victory Automotive Group is seeking a friendly and reliable Receptionist to join our dealership team in Crossville, TN. You will answer calls, greet visitors, and route inquiries to the appropriate departments while delivering excellent customer service in a fast-paced environment.

The ideal candidate has some front-desk experience, strong communication and organizational skills, and a professional appearance.