Front Desk & Customer Experience Specialist

Carl-Black-Automotive-Group; Nashville (TN); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Life insurance

401(k)

Paid vacation

Opportunities for advancement

Supportive, team-oriented environment

Zusammenfassung

Carl Black Automotive Group is seeking a Receptionist / Customer Service Representative to be the friendly first contact for customers at our Nashville front desk. The role supports both in-person and phone interactions, delivering a courteous and professional experience daily.

Ideal candidates have strong communication, organization, and basic computer skills. Automotive experience is not required, and the team offers growth opportunities within a supportive, team-oriented environment.

Qualifikationen

• Friendly, professional, customer-focused demeanor.
• Strong verbal communication and phone skills.
• Dependable and punctual.
• Basic computer skills and familiarity with Microsoft Office.

Aufgaben

• Greet customers and visitors in a friendly and professional manner.
• Answer and manage incoming calls with a multi-line phone system.
• Direct customers to the appropriate department or team member.
• Assist clients with general questions and dealership information.
• Perform basic administrative duties, including filing and document handling.
• Assist with scheduling and front-office tasks as needed.
• Maintain a clean, organized reception area.

Kenntnisse

Friendly attitude

Verbal communication

Punctual

Phone skills

Organization

Microsoft Office

High school diploma

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Carl Black Automotive Group is seeking a Receptionist / Customer Service Representative to be the friendly first contact for customers at our Nashville front desk. The role supports both in-person and phone interactions, delivering a courteous and professional experience daily.

Ideal candidates have strong communication, organization, and basic computer skills. Automotive experience is not required, and the team offers growth opportunities within a supportive, team-oriented environment.