Receptionist / Customer Service Representative

Automatic Data Processing, Inc.; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Life insurance

401(k)

Paid vacation

Opportunities for advancement

Competitive hourly pay up to $20/hour

Job summary

Carl Black Automotive Group in Nashville is seeking a friendly and dependable Receptionist / Customer Service Representative to be the first point of contact for customers. You will greet guests, answer calls, and guide inquiries to the right team while performing light administrative duties.

No automotive experience is required, and prior customer service or hospitality experience is a plus. The role offers a daytime schedule, full-time hours, and competitive hourly pay based on experience.

Qualifications

• Friendly, professional, and customer-focused attitude.
• Strong verbal communication and phone skills.
• Dependable and punctual.
• Comfortable handling multiple phone lines and customer interactions.
• Strong organizational and multitasking skills.
• Basic computer skills, including familiarity with Microsoft Office.
• Ability to stay organized and professional in a fast-paced environment.
• High school diploma or equivalent.

Responsibilities

• Greet customers and visitors in a friendly and professional manner.
• Answer and manage incoming calls using a multi-line phone system.
• Direct customers and calls to the appropriate department or team member.
• Assist clients with general questions and dealership information.
• Perform basic administrative duties, including filing, copying, and document handling.
• Assist with scheduling and other front-office needs as necessary.
• Maintain a clean, organized, and professional reception area.
• Communicate effectively with our sales, service, and administrative teams.
• Help ensure every customer receives a positive first impression of our dealership.

Skills

Customer focus

Verbal communication

Multitasking

Punctuality

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Receptionist / Customer Service Representative

SUPERVISOR Full Time Nashville, TN, US

2 days ago Requisition ID: 1077

Salary Range: $15.00 To $20.00 Annually

Receptionist / Customer Service Representative

Join the Carl Black Team

Carl Black Chevrolet of Nashville is looking for a friendly, dependable, and professional Receptionist / Customer Service Representative to join our team.

As the first point of contact for many of our customers, you'll play an important role in creating a welcoming experience both in person and over the phone. We're looking for someone who enjoys helping people, communicates well, stays organized, and can comfortably manage a busy front desk environment.

Automotive experience is not required. Customer service, receptionist, administrative, hospitality, or similar experience is a plus.

Schedule

• Monday-Friday
• 7:00 AM-4:00 PM
• Full-time, daytime position

Compensation

Up to $20.00 per hour based on experience

What You’ll Do

• Greet customers and visitors in a friendly and professional manner
• Answer and manage incoming calls using a multi-line phone system
• Direct customers and calls to the appropriate department or team member
• Assist clients with general questions and dealership information
• Perform basic administrative duties, including filing, copying, and document handling
• Assist with scheduling and other front-office needs as necessary
• Maintain a clean, organized, and professional reception area
• Communicate effectively with our sales, service, and administrative teams
• Help ensure every customer receives a positive first impression of our dealership

What We’re Looking For

• Friendly, professional, and customer-focused attitude
• Strong verbal communication and phone skills
• Dependable and punctual
• Comfortable handling multiple phone lines and customer interactions
• Strong organizational and multitasking skills
• Basic computer skills, including familiarity with Microsoft Office
• Ability to stay organized and professional in a fast-paced environment
• High school diploma or equivalent

Previous receptionist, administrative, retail, hospitality, or customer service experience is preferred, but automotive experience is not required.

Carl Black Automotive Group is a privately owned automotive group with locations in Tennessee, Georgia, and Florida. We believe in providing a supportive work environment where dependable, customer-focused team members have the opportunity to build a long-term career.

• Competitive hourly pay up to $20/hour
• Medical insurance
• Life insurance
• 401(k)
• Paid vacation
• Opportunities for advancement
• Supportive, team-oriented environment