Dynamic Cashier & Receptionist — Customer Experience

Guntersville Chevrolet; Gallatin (TN); On-site; USD 21,000 - 25,000; Full time

Job summary

Newton Nissan of Gallatin is seeking an experienced Cashier/Receptionist to join our dealership team. This is a fast-paced role that requires accurate cash handling, friendly customer service, and professional phone etiquette to support our customers both in person and by phone.

You will handle payments for repairs and tickets, balance cash drawers, and assist with general administrative tasks. Flexibility and teamwork are essential in this position within a busy automotive environment.

Qualifications

• Previous cash-handling experience required.
• Comfortable handling money and balancing a cash drawer.
• Experience answering high volume calls.
• Strong phone etiquette and customer communication.
• Receptionist or admin experience preferred.
• Must lift up to 30 pounds; able to move around dealership.

Responsibilities

• Answer multi-line phone system promptly.
• Determine reason for call and transfer callers to the correct department or individual.
• Take accurate and detailed messages when needed and communicate them promptly.
• Page dealership employees for customers and incoming calls.
• Provide callers with basic dealership information while maintaining a friendly and professional phone presence.
• Greet customers and determine the nature of their visit.
• Provide a friendly, professional, and welcoming experience for every guest.
• Collect cash, checks, and credit card payments for repair orders and counter tickets.
• Accurately process and document all customer payments.
• Balance cash at the beginning and end of assigned shifts.
• Reconcile payment discrepancies and maintain accurate transaction records.
• Ensure checks are accepted in accordance with company policy.
• Verify repair order and counter ticket totals against cash, check, and credit card payments.
• Complete assigned opening and closing responsibilities.
• Assist with filing, scanning, and organizing repair orders and dealership paperwork.
• Prepare and maintain coffee, customer snacks, and supplies.
• Monitor and maintain the cleanliness of customer lounges and waiting areas.
• Maintain a clean and organized workspace.
• Provide coverage for both cashier and reception responsibilities.
• Work cooperatively and respectfully with teammates and other dealership departments.
• Assist with additional administrative and customer service duties as needed.

Skills

Cash handling

Phone etiquette

Customer service

Communication

Organizational skills

Teamwork

Dependable

Punctual

Multitasking

Microsoft Office

Job description

Newton Nissan of Gallatin is seeking an experienced Cashier/Receptionist to join our dealership team. This is a fast-paced role that requires accurate cash handling, friendly customer service, and professional phone etiquette to support our customers both in person and by phone.

You will handle payments for repairs and tickets, balance cash drawers, and assist with general administrative tasks. Flexibility and teamwork are essential in this position within a busy automotive environment.