Front Desk & Customer Experience Specialist

Avalonvi; Baton Rouge (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on customer service experience

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Avalonvi is seeking a professional and welcoming Receptionist to serve as a first point of contact for customers, visitors, and team members. The ideal candidate enjoys helping people, communicates confidently, and can manage front-office responsibilities while maintaining a positive and organized environment.

This role involves answering calls, providing information about services, and ensuring a clean and organized reception area.

Qualifications

• Excellent verbal and interpersonal communication skills.
• Friendly, professional, and customer-focused attitude.
• Strong organizational and time management abilities.
• Reliable, adaptable, and self-motivated.

Responsibilities

• Answer incoming calls and direct inquiries to the appropriate team member.
• Provide general information about products, services, and company activities.
• Assist customers with basic questions and requests.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute mail, packages, and deliveries.
• Maintain organized visitor and front-office records.
• Communicate customer messages and requests accurately.
• Provide general administrative and customer service support.
• Assist team members with daily front-office activities.
• Help ensure customers and visitors receive a positive experience.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Organizational skills

Customer service

Attention to detail

Education

High school diploma or equivalent

Job description

Avalonvi is seeking a professional and welcoming Receptionist to serve as a first point of contact for customers, visitors, and team members. The ideal candidate enjoys helping people, communicates confidently, and can manage front-office responsibilities while maintaining a positive and organized environment.

This role involves answering calls, providing information about services, and ensuring a clean and organized reception area.