Front Desk & Customer Experience Coordinator—Training

Delavanchevy

Baraboo, Northern (WI, KY)

Hybrid

USD 32,000 - 38,000

Full time

2 days ago
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Benefits offered by this job

Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company-Ma
Paid Time Off
Life Insurance
Employee Assistance Program
Daily Pay Options
Employee Discounts on Vehicles, Parts,

Job summary

Kunes Automotive and RV Group is hiring a Receptionist to be the first point of contact at the dealership. You will greet customers, manage a multi-line phone system, and support sales, service, and parts with clerical tasks. No dealership experience is required; training will be provided.

The role emphasizes organization, friendliness, and accuracy in a fast-paced customer service setting with opportunities for growth within the company’s expansive network.

Qualifications

  • Minimum high school diploma or equivalent required.
  • Strong organizational and time-management skills are essential.
  • Proficiency with Microsoft Excel and basic computer/data entry skills; excellent verbal communication and customer service are a must.

Responsibilities

  • Greet live customers and visitors and direct them to the appropriate department.
  • Answer and route a multi-line phone system promptly and professionally.
  • Handle customer inquiries and resolve basic concerns with professionalism.
  • Register warranties for newly sold vehicles and assist with front desk tasks as needed.
  • Maintain an organized front desk and filing system and support multiple departments in a fast-paced environment.

Skills

Customer service
Organizational skills
Communication skills
Time management
Team player

Education

High school diploma or equivalent

Tools

Microsoft Excel
Data entry

Job description

Kunes Automotive and RV Group is hiring a Receptionist to be the first point of contact at the dealership. You will greet customers, manage a multi-line phone system, and support sales, service, and parts with clerical tasks. No dealership experience is required; training will be provided.

The role emphasizes organization, friendliness, and accuracy in a fast-paced customer service setting with opportunities for growth within the company’s expansive network.

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