Front Desk: Customer Experience Coordinator

Hireology; Town of Florida (NY); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Free health insurance option

401(k) with company match

HSA company contributions

Dental & vision insurance available

Paid vacation, PTO, and holidays

Career advancement opportunities—we促

Job summary

Krause Auto Group in New York is seeking a friendly Receptionist / Customer Experience Coordinator to join our front desk team. You will be the first point of contact for customers and ensure a welcoming, professional dealership experience.

This role supports sales and service teams, schedules appointments, greets guests, routes inquiries, and maintains organized front desk operations. A positive, polished presence and willingness to learn are essential for career growth within our multi-brand

Qualifications

• Valid driver’s license with a clean driving record.

Responsibilities

• Answer incoming dealership calls in a professional and friendly manner
• Greet and welcome customers and direct them to the appropriate department
• Notify sales or service staff when customers arrive and ensure proper introductions
• Assist in scheduling and confirming sales appointments
• Support sales and internal teams with communication and coordination
• Maintain a professional and positive presence at all times
• Type memos, correspondence, reports, and other documents as needed
• Provide general administrative and front desk support
• Assist with additional tasks as assigned by management

Job description

Krause Auto Group in New York is seeking a friendly Receptionist / Customer Experience Coordinator to join our front desk team. You will be the first point of contact for customers and ensure a welcoming, professional dealership experience.

This role supports sales and service teams, schedules appointments, greets guests, routes inquiries, and maintains organized front desk operations. A positive, polished presence and willingness to learn are essential for career growth within our multi-brand