Insurance Front Desk & Client Care Specialist

Paul Herndon - State Farm Agent; Gilmer (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Gilmer, Texas, is seeking a dynamic Receptionist - State Farm Agent Team Member. The role involves greeting customers, managing appointments, and supporting the team with administrative tasks. Candidates should have strong communication skills and be comfortable engaging in sales conversations. Basic computer skills are required, and previous experience in a customer service role is preferred. This position offers various benefits including a flexible schedule and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to engage in sales conversations.
• Basic computer skills.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Handle incoming inquiries and maintain customer records.
• Engage with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Gilmer, Texas, is seeking a dynamic Receptionist - State Farm Agent Team Member. The role involves greeting customers, managing appointments, and supporting the team with administrative tasks. Candidates should have strong communication skills and be comfortable engaging in sales conversations. Basic computer skills are required, and previous experience in a customer service role is preferred. This position offers various benefits including a flexible schedule and opportunities for advancement.