Front Desk & Customer Care Specialist – Insurance

Ryan Murchland - State Farm Agent; Kennesaw (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Murchland - State Farm Agent is seeking a receptionist to greet customers, manage appointments, and handle inquiries. The role supports the sales-oriented team by maintaining client records and providing courteous service in a fast-paced office environment.

The ideal candidate will be organized, detail-oriented, and capable of handling multiple tasks while engaging customers about insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Multitasking

Basic computer skills

CRM knowledge

Job description

Ryan Murchland - State Farm Agent is seeking a receptionist to greet customers, manage appointments, and handle inquiries. The role supports the sales-oriented team by maintaining client records and providing courteous service in a fast-paced office environment.

The ideal candidate will be organized, detail-oriented, and capable of handling multiple tasks while engaging customers about insurance options.