Front Desk & Insurance Services Associate

Ryan Ballard - State Farm Agent; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Ryan Ballard - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Houston-area office. You will greet customers, schedule appointments, and support daily operations.

The role involves assisting inquiries, maintaining records, and identifying opportunities to discuss insurance options with clients. Ideal candidates are organized, detail-oriented, and customer-focused, with strong communication skills and a willingness to learn.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Willing to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Computer skills

Bilingual Spanish

Tools

CRM systems

Microsoft Office

Job description

Ryan Ballard - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Houston-area office. You will greet customers, schedule appointments, and support daily operations.

The role involves assisting inquiries, maintaining records, and identifying opportunities to discuss insurance options with clients. Ideal candidates are organized, detail-oriented, and customer-focused, with strong communication skills and a willingness to learn.