Front Desk & Insurance Support Specialist

State Farm; Hanover (York County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan California - State Farm Agent is looking for a Receptionist - State Farm Agent Team Member to join our office and help deliver outstanding customer service. The role focuses on greeting clients, managing schedules, and maintaining accurate customer records while supporting the team with administrative tasks.

The ideal candidate will be organized, detail-oriented, and comfortable engaging in sales conversations to identify insurance options for customers.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Ryan California - State Farm Agent is looking for a Receptionist - State Farm Agent Team Member to join our office and help deliver outstanding customer service. The role focuses on greeting clients, managing schedules, and maintaining accurate customer records while supporting the team with administrative tasks.

The ideal candidate will be organized, detail-oriented, and comfortable engaging in sales conversations to identify insurance options for customers.