Front Desk & Customer Care Specialist — Growth Path

Mitch Landry - State Farm Agent; Houston (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Mitch Landry - State Farm Agent in Houston, TX is seeking a friendly Receptionist to join our team. You will greet customers, answer phones, schedule appointments and help keep the office running smoothly.

Ideal candidates are highly organized, capable of multitasking, and comfortable discussing insurance options with clients. Training and growth opportunities are available within our supportive environment.

Qualifications

• Prior receptionist or customer service experience.
• Strong communication skills in person and over the phone.
• Highly organized with ability to multitask and manage calendars.

Responsibilities

• Greet customers warmly in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify insurance options and follow up on needs.
• Provide excellent customer service and support team with admin tasks.

Skills

Receptionist

Customer service

Organizational skills

Multitasking

Communication

Tools

CRM systems

Microsoft Office

Job description

Mitch Landry - State Farm Agent in Houston, TX is seeking a friendly Receptionist to join our team. You will greet customers, answer phones, schedule appointments and help keep the office running smoothly.

Ideal candidates are highly organized, capable of multitasking, and comfortable discussing insurance options with clients. Training and growth opportunities are available within our supportive environment.