Insurance Office Receptionist | Growth & Customer Care

Mitch Rhoades - State Farm Agent; Canyon Lake (TX); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Paid time off

Advancement opportunities

Training & development

Job summary

Mitch Rhoades State Farm is seeking a receptionist to join a leading insurance agency in a fast-paced, customer-focused environment. The role emphasizes greeting clients, scheduling, and handling inquiries while identifying opportunities to offer insurance options.

You will support a team dedicated to exceptional service and growth. The position emphasizes strong communication, organizational skills, and proficiency with Microsoft Office and CRM systems, with room for training and advancement

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Mitch Rhoades State Farm is seeking a receptionist to join a leading insurance agency in a fast-paced, customer-focused environment. The role emphasizes greeting clients, scheduling, and handling inquiries while identifying opportunities to offer insurance options.

You will support a team dedicated to exceptional service and growth. The position emphasizes strong communication, organizational skills, and proficiency with Microsoft Office and CRM systems, with room for training and advancement