Front Desk Specialist — Growth & Customer Care

Katie Green - State Farm Agent; Humble (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Katie Green - State Farm Agent is seeking a Receptionist Team Member to join a growing, client‑focused insurance office in Humble, Texas. You will welcome customers, manage calls and scheduling, and help keep records up to date.

The ideal candidate is organized, detail oriented, and comfortable with a sales conversation while delivering excellent service. Training and growth opportunities are available in a supportive, laid‑back culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Katie Green - State Farm Agent is seeking a Receptionist Team Member to join a growing, client‑focused insurance office in Humble, Texas. You will welcome customers, manage calls and scheduling, and help keep records up to date.

The ideal candidate is organized, detail oriented, and comfortable with a sales conversation while delivering excellent service. Training and growth opportunities are available in a supportive, laid‑back culture.