Front Desk & Customer Care Specialist (Flexible Schedule)

Hank Dorner - State Farm Agent; Denver (CO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Hank Dorner - State Farm Agent is seeking a Receptionist to join a small, close-knit team in Denver. You will greet clients, manage scheduling, and assist with inquiries while maintaining accurate customer records.

The role emphasizes strong communication, organization, and the ability to discuss insurance options with customers, supporting a positive and productive workplace culture.

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations and discussing insurance options.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Tools

CRM software

Microsoft Office

Job description

Hank Dorner - State Farm Agent is seeking a Receptionist to join a small, close-knit team in Denver. You will greet clients, manage scheduling, and assist with inquiries while maintaining accurate customer records.

The role emphasizes strong communication, organization, and the ability to discuss insurance options with customers, supporting a positive and productive workplace culture.