Front Desk & Customer Care Specialist

State Farm Agent; Newport Beach (CA); In loco; USD 26.000 - 30.000; Tempo pieno

Descrizione del lavoro

Tim Bush - State Farm Agent in Newport Beach, CA is seeking a friendly Receptionist to greet clients, manage calls, and coordinate appointments. The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers, while maintaining accurate records and supporting the team with administrative tasks.

This entry-level role offers growth opportunities within the agency and exposure to the insurance industry, with a focus on delivering excellent service and

Competenze

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Mansioni

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Conoscenze

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Strumenti

Microsoft Office

CRM systems

Descrizione del lavoro

Tim Bush - State Farm Agent in Newport Beach, CA is seeking a friendly Receptionist to greet clients, manage calls, and coordinate appointments. The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options with customers, while maintaining accurate records and supporting the team with administrative tasks.

This entry-level role offers growth opportunities within the agency and exposure to the insurance industry, with a focus on delivering excellent service and