Front Desk & Customer Care | Flexible Schedule & Growth

Chelsey Loper - State Farm Agent; Tampa (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chelsey Loper - State Farm Agent - Tampa is seeking a Receptionist - State Farm Agent Team Member to join a focused, customer-first office. The role involves greeting customers in person and by phone, managing appointments, and handling inquiries to keep operations running smoothly.

The ideal candidate is highly organized, detail-oriented, and motivated to contribute to a positive workplace. State Farm experience is preferred, with opportunities to grow within a collaborative team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Basic computer skills, including Microsoft Office and CRM systems.
• State Farm experience required.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Chelsey Loper - State Farm Agent - Tampa is seeking a Receptionist - State Farm Agent Team Member to join a focused, customer-first office. The role involves greeting customers in person and by phone, managing appointments, and handling inquiries to keep operations running smoothly.

The ideal candidate is highly organized, detail-oriented, and motivated to contribute to a positive workplace. State Farm experience is preferred, with opportunities to grow within a collaborative team.