Insurance CSR — Flexible Schedule, Growth & Benefits

Chelsey Loper - State Farm Agent; Tampa (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chelsey Loper - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service for insurance clients in a team-driven office in Tampa. You will handle inquiries, explain policy details, and coordinate policy changes while maintaining accurate records and building customer trust.

Ideal candidates bring strong communication and multitasking abilities, a background in customer service, and preference for Spanish-speaking applicants; promotion potential exists within a

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with strong multitasking ability.
• Prior customer service experience preferred.
• Bilingual Spanish preferred.
• State Farm experience required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Customer service experience

Bilingual Spanish

State Farm experience

Job description

Chelsey Loper - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service for insurance clients in a team-driven office in Tampa. You will handle inquiries, explain policy details, and coordinate policy changes while maintaining accurate records and building customer trust.

Ideal candidates bring strong communication and multitasking abilities, a background in customer service, and preference for Spanish-speaking applicants; promotion potential exists within a