Front Desk & Customer Care Coordinator (Insurance Agency)

State Farm Agent; Chandler (AZ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kristen Kruger Boswell - State Farm Agent in Chandler, AZ is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and handle inquiries with friendly, proactive service. The role offers opportunities for advancement, a Simple IRA, PTO, paid licensing, and a supportive, team-oriented environment with a focus on work-life balance.

Ideal candidates bring prior receptionist or customer service experience, strong communication and organizational skills,

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception experience

Customer service

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Job description

Kristen Kruger Boswell - State Farm Agent in Chandler, AZ is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and handle inquiries with friendly, proactive service. The role offers opportunities for advancement, a Simple IRA, PTO, paid licensing, and a supportive, team-oriented environment with a focus on work-life balance.

Ideal candidates bring prior receptionist or customer service experience, strong communication and organizational skills,