Front Desk & Customer Care Associate (Insurance Sales)

Mike Bafus - State Farm Agent; Franklin (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Flexible schedule

Job summary

Mike Bafus - State Farm Agent in Franklin, WI is seeking a friendly receptionist to support daily operations. You will greet customers, answer calls, schedule appointments, and maintain client records while identifying opportunities to discuss insurance options.

Preferred candidates have prior receptionist or customer service experience, strong communication, and basic computer skills (Microsoft Office, CRM).

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Mike Bafus - State Farm Agent in Franklin, WI is seeking a friendly receptionist to support daily operations. You will greet customers, answer calls, schedule appointments, and maintain client records while identifying opportunities to discuss insurance options.

Preferred candidates have prior receptionist or customer service experience, strong communication, and basic computer skills (Microsoft Office, CRM).