Front Desk & Insurance Client Advisor

Dawn Goplin; Madison (WI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Madison, WI is seeking a dynamic Receptionist - State Farm Agent Team Member. The ideal candidate will greet customers warmly and manage office communications while engaging with clients to provide excellent service. Previous experience in customer service, strong organizational skills, and comfort in sales are essential. This role offers opportunities for advancement and a supportive work environment focused on teamwork and kindness.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Committed to contributing to a positive workplace.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with customers.
• Provide excellent customer service and follow up on customers needs.
• Support the team with administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Engaging in sales conversations

Basic computer skills (Microsoft Office, CRM)

Job description

A leading insurance agency in Madison, WI is seeking a dynamic Receptionist - State Farm Agent Team Member. The ideal candidate will greet customers warmly and manage office communications while engaging with clients to provide excellent service. Previous experience in customer service, strong organizational skills, and comfort in sales are essential. This role offers opportunities for advancement and a supportive work environment focused on teamwork and kindness.