Receptionist - State Farm Agent Team Member

Mike Bafus - State Farm Insurance Agent; Franklin (WI); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Mike Bafus - State Farm Agent in Franklin, WI is seeking a part-time Receptionist to warmly greet customers, answer calls, route inquiries and support daily operations.

The role includes appointment scheduling, basic data entry in CRM, and casual sales conversations about insurance options. Flexible hours (preferably 9–3) and training opportunities are provided as part of a supportive team environment. Join a community-focused office and help turn customer interactions into lasting relationships.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Part Time in Franklin - WI

Compensation $15.00 - $16.00 per hour

ROLE DESCRIPTION

Mike Bafus - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Flexible Schedule but ideally from 9-3 Monday to Friday

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• Opportunity for advancement
• Training & development
• Flexible schedule

State Farm agents are independent contractors who hire their own employees. State Farm agents'employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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