Front Desk & Customer Care Associate — Insurance Office

Erinmisurelli; Randolph Township (NJ); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Erinmisurelli, a State Farm Agent located in Randolph Township, New Jersey, is seeking a Customer Care representative to enhance our team. The ideal candidate will be highly organized, detail-oriented, and devoted to exceptional customer service. Responsibilities include greeting customers, managing schedules, and supporting sales conversations.

If you are eager to learn and grow in the insurance sector, we encourage you to apply and become a vital member of our agency.

Qualifications

• Experience as a receptionist or in customer service is required.
• Strong communication and interpersonal skills are necessary.
• Ability to multitask and organize effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining records.
• Engage customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Erinmisurelli, a State Farm Agent located in Randolph Township, New Jersey, is seeking a Customer Care representative to enhance our team. The ideal candidate will be highly organized, detail-oriented, and devoted to exceptional customer service. Responsibilities include greeting customers, managing schedules, and supporting sales conversations.

If you are eager to learn and grow in the insurance sector, we encourage you to apply and become a vital member of our agency.